Free delivery on ¥9,000+ (except Okinawa & Hokkaido)
JB Halal Food

特定商取引法に基づく表記

Legal notice under the Act on Specified Commercial Transactions

販売業者 Seller

JB Halal Food

運営統括責任者 Manager

MD Mizanur Rahman Shahin

所在地 Address

〒169-0073 Tokyo, Shinjuku City, Hyakunincho 1-10-4, Kビル

電話番号 Phone
メールアドレス Email
事業内容 Business

Halal grocery importation, meat storage logistics, sub-continental wholesale distribution

販売価格 Price

Prices are listed on each individual product page, consumption tax included (税込).

商品代金以外の必要料金 Other fees

Shipping charges vary by region and item type (dry or chilled). Delivery is free on orders over ¥9,000, except Okinawa and Hokkaido, where it is free over ¥30,000. See Shipping & FAQ for the fees by zone.

支払方法 Payment

Cash on delivery (代引き)

支払時期 Payment timing

On delivery: you pay the driver when your order arrives.

引渡し時期 Delivery

Orders placed before 9 AM are dispatched the same day. Orders placed after 9 AM are dispatched the next business day.

You can choose your preferred delivery date and time slot at checkout.

Shipping partners: JP Post, Sagawa Express.

返品・交換 Returns

Due to the perishable nature of our products (halal meat, groceries, chilled and frozen food items), we generally do not accept returns for change-of-mind or incorrect ordering once an item has been delivered.

Defective or damaged items: if you receive an item that is defective, damaged, spoiled, or incorrect due to our error, please contact us with photos of the item and packaging within 2 to 3 days of delivery for vegetables and meat, or within 7 days for all other items. We will arrange a replacement or full refund, including any applicable shipping costs, at no charge to you.

Non-perishable / packaged items: for unopened, non-perishable packaged items (e.g., unopened dry goods, sealed packaging) that are unused and in original condition, returns may be accepted within 7 days of delivery, subject to approval. Return shipping costs for these cases are the customer's responsibility unless the return is due to our error.

Non-returnable items: perishable food items (fresh, frozen, or chilled products) once delivered, unless defective or damaged, and items with broken seals or opened packaging (for hygiene and food safety reasons).

A receipt or order confirmation is required to process any return or refund request.

キャンセル Cancellations

Orders can be cancelled or amended free of charge before dispatch. Once an order has been dispatched, it cannot be cancelled due to the temperature-controlled nature of our shipments.